FAQs

Click on a question to find out more. If you can’t find what you’re looking for, you can contact us. We’d love to help!

Any item can be returned within 10 days of purchase for refund credit, or exchange (minus delivery charges). Simply send the item to us via UPS or insured parcel post.

Nope, that would be illegal. However, we sell a ton of cigars that are as good as any Cuban cigar. And for much, much less … you gotta be nuts to be spending $15 or more for any Cuban cigar! Check out our Cuban alternatives to get started.

Tapia Cigars does not sell any cigarettes or related products online in compliance with the state and federal laws and our desire to -not- be in the online cigarette business.

Sorry, but no… currently we only ship cigars to consumers within the USA

For shipping options please visit our Shipping Information page here.

Once an online order has been submitted, it cannot be changed. However, our Customer Service Department may be able to cancel the order and allow you to resubmit it. Or they can place an order for you, making the necessary changes. The time between the submittal and the packing of the order is extremely limited; be sure to contact Customer Service as soon as possible. We can be reached at: 912-966-0142 between 9am to 5pm EST, Mon-Fri.

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